I bought $5 worth of Powerball tix today at the local supermarket. Bought them from one of those lottery machines.
Is it just me, or are these Oregon Lottery machines poorly laid out, with non-sequential instructions?
I don’t think it is me. Listen, I make a living using and describing non-iterative technology as well as tech steps that tend to jump around. I have written seven tech books and am working on an eighth, so I don’t think it is my fault I am not with the program.
But if I were programming these machines, I would:
Incorporate a large viewscreen with guided steps;
Eliminate error messages (i.e., “Invalid Choice”) that don’t offer any explanation of the error or way to retrieve said explanation;
Make the screen touch-screen kiosk model, with an optional Help screen you can call up by touching a Help icon;
Lay out the buttons sequentially with relation to the steps you need to take, and:
Not bury the “Print Ticket” button at knee level, where you have to look way down on the device to find it.
Of course if I win the $340 million, then I’ll change my tune. Write the instructions in Quechuan or Sanskrit, and see if I give a shittake mushroom. I’ll have mine.
Yes, I’ll have mine, but I will stay the way I am. Yesterday, I did donate an old sleeper sofa to a chap who recently lost his home in a fire. Are you listening, ye forces of Karma?