Oh Thank Heaven

I don’t frequent convenience stores. I guess I’m a bit of a snob that way. I find the atmosphere of convenience stores unpleasant and the prices are too high. I haven’t been to a 7-11 in ages. Last week however, I stopped into the 7-11 on the corner of Killingsworth and Greely in NOPO. I was looking for a cheap pair of sunglasses. I didn’t find any shades, but I decided to get a slurpee because it was one of those crazy hot days.

The place was pretty crowded. Two people were in line ahead of me and another two waited behind me. The woman standing at the counter was a little sketchy and telling the cashier something about losing her dollar, meaning she didn’t have enough money for all the things she wanted to buy.

The cashier asked her if she had lost her dollar in the store and she told him that she had. Then the cashier apologized to everyone waiting in line and took a quick peak around where the woman said she had lost the money. He didn’t find anything, but told the woman not to worry about it he would put a dollar in the register for her.
After the woman left he again apologized to everyone in line for the wait, then while laughing said, “I think I just got scammed.”

“Does that work?” I asked.

“I guess it does.” He said still laughing.

Immediately everyone standing in line said, “Hey, I lost a dollar.” Then we all had a good laugh together.

I was really impressed by how nice the cashier had been. Since then I’ve been back twice for Slurpees.

Amazing how a little customer service can go a long way.

1 Comment so far

  1. Banana Lee Fishbones (unregistered) on July 28th, 2006 @ 1:11 am

    I love the guy at my 7-11, I’m not in there a lot but I’m always disappointed when it isn’t “my” guy behind the counter. He’s always very nice.

    You’re right, it really doesn’t take much.



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