I had a horrible experience over the weekend at a restaurant in Dundee. We were out entertaining friends with a tour of the wine country when we stopped in at the Dundee Bistro for lunch. The restaurant wasn’t that crowded and we were seated promptly. The waitress was great in taking our orders and providing us with bread. I ended up ordering the simplest item on the menu - the Painted Hills hamburger.
What I received was not what I ordered. I like my burgers medium rare. At some restaurants, I order it rare-medium rare to insure it is to my liking. Sometimes, they say they can’t do that and that’s fine. On Saturday, the waitress took my order and I got my burger - well done. For $13, I feel it should have been cooked properly, so I sent it back. The whole time, I didn’t feel I was being out of line and the waitress took my burger back without any issue.

When my new burger arrived, a whole 15 minutes later, the bun was burnt, the onions were burnt, the cheese was about 1/8″ thick and uncooked (even a little cold) and the burger was well done.
I felt this was someone in the kitchen getting pissed because I chose to send back my burger. I think that is very unprofessional. It ruined my lunch and I chose to not eat and we left. I did notify the waitress who offered to get me even another burger, but by that time, I was so angry and frustrated, it was a moot point.

I did speak with the manager who took the burger off the bill, but the damage was done.
I don’t know if this is meant to get you to not eat there or what. I may have landed on the wrong day. I just wanted to point out an experience where I felt the kitchen was taking out its frustration on me- akin to some MTV prank.