ATM Ambassador

Bank of America is replacing their ATMs with new fangled machines that don’t require an envelope when depositing checks. You even get a scan of the check on your receipt. Blah blah blah, just give me my money. Well, I was at bright new red ATM in the Congress Center on 5th ave and was ready to take my money and run when the ATM Ambassador approached me wondering about my experience. Yep, they have a guy out there making sure your experience with the new ATM went well. Seriously!

Some questions for the Ambassador: If I were a Wells Fargo customer, could I ask you for asylum? Where is your consulate? Do I need a visa to patronize non B of A ATMs and where would I apply for one? Are you actually part of the B of A intelligence agency in disguise?

6 Comments so far

  1. divebarwife (unregistered) on July 31st, 2007 @ 2:58 pm

    Ooooo……the evil ATM…..I would have liked to ask him a few questions as well…

    Like about when it was stuck in Blind mode and an automated voice announced very loudly to anyone nearby “You have withdrawn $100. Your balance is $500.”

    Or even when they’re not stuck in Blind mode why do they have to beep really loudly as they dispatch your cash to you as if to announce to the whole world “Hey Look I Have Cash in My Hand!”

    And don’t get me started on the ones who give you the option of “Fast Cash” instead of a regular withdrawl, but still make you wait for a printed receipt.


  2. dieselboi (unregistered) on July 31st, 2007 @ 3:05 pm

    divebarwife, to your 3rd point, I did mention that to him while holding my receipt. He first started to hem and haw that if I did a withdrawal instead of fast cash, I could choose no receipt. I just stared at him incredulously and he got the hint and wrote it down as something to report back. By definition, fast cash should be fast shouldn’t it?

  3. Keith (unregistered) on July 31st, 2007 @ 4:06 pm

    I can’t believe it — you wrote an entire post without using the meaningless word “awesome.” Awesome!

  4. Lady (unregistered) on July 31st, 2007 @ 6:39 pm

    So if I’ve got it straight a bank decided to offer an easier way to make a deposit and while introducing the change provided personal customer service to make sure it was a good idea.

    And for some reason it made some of you cranky. Why? I don’t bank at US Bank so I have no personal experience. Was it that you had to deal with a person? Or the process was complicated?

  5. dieselboi (unregistered) on July 31st, 2007 @ 7:05 pm

    Oh no Lady, that is not the case. I was making fun of it. I was able to go up to the ATM, get my cash and be off. I just thought it was funny that they chose to call the guy ATM Ambassador. I do find it a little odd that fast cash makes you wait for a receipt, but it has been that way for about 6 months or more, so I am use to it.

  6. jonjon (unregistered) on July 31st, 2007 @ 10:28 pm

    Dieselboi, next time you have an extra couple moments to spare at the BofA ATM, delve a little deeper into the options. You can personalize your fast cash transaction…no receipt, dollar amount, etc. And no, I’m not an ambassador.

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